New LIAN Ordering System at


It’s finally here: our new LIAN ordering system OOS is online and is available for ordering TCM herbal prescriptions at the following web address:

To log into the new OOS, you can use you existing OBS login name and password as usual. 

To help you getting started, we prepared two tutorials for the new online ordering system:

Video tutorial on the ordering process for granules  

Video tutorial on the ordering process for raw herbs

No stress during the changeover!

The old OBS system will remain working in parallel during the first weeks of the changeover. This allows you to get to know the system at your convenience.

We hope you enjoy getting to know the new system and will be happy to support you in the process. You can contact us via email at or via the phone number +41 (0)44 786 99 99 if you need help.

Don’t have a login yet? Please contact us at and we will be happy to open an account for you.  



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